Terms and conditions
The exam-mate.com Terms of Service ("Agreement")
This Agreement was last modified on January 31, 2018.
Please read these Terms of Service completely for using all services and products of exam-mate.com which is owned and operated by EduHouse Solution sdn bhd. This Agreement documents the legally binding terms and conditions attached to the use of the Website at exam-mate.com.
By accessing and using the services and products of the exam-mate.com website, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in the services and products of the exam-mate.com website will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.
The exam-mate.com website and its original content, features, and functionalities are owned by EduHouse Solution sdn bhd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
EduHouse Solution sdn bhd may terminate your access to the exam-mate.com website, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links to Other Websites
Our Website does contain a number of links to other websites and online resources that are not owned or controlled by EduHouse Solution sdn bhd.
This Agreement is governed in accordance with the laws of Malaysia.
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be delivered.
Shipping method is applicable only for shippable products and services. Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost a replacement item will be sent to the buyer by the seller. Shipping costs may double or higher if shipping internationally. If an item is damaged during shipping, seller will not be held responsible.
The services and products of the exam-mate are not entitled to be refunded or returned. If an error occurs during using the services of the exam-mate.com, the customer should inform customer service to fix the error.
The materials and content uploaded /posted to exam-mate.com is free of charge.Only online services which include exam builder, PDF generator and filtering and searching are non-free services. Hence, exam-mate reserves the right to modify and / or remove any of the posted and uploaded content in / from the exam-mate.com and no refund cases is accepted due to the customers' request or complaints caused by those modifications or deletions.
Also, if any product is purchased by the user and the item is damaged during shipping, a replacement item will be sent free of charge. In the case of unsatisfactory, a written explanation is needed before the item may be considered for the replacement. Buyer must take into account the description of the item before requesting a replacement. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for the replacement. Exchanges are granted on a case-by-case basis.
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Any complaints about items or sellers may be sent to our support team: email@example.com or +6(03)426664617. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
Changes to This Agreement
If you have any questions about this Agreement, please feel free to contact us at firstname.lastname@example.org.