What Personal Information We Collect
The exam-mate.com collects your personal information online when you voluntarily provide it to us. If you choose to register online, we ask you to provide limited personal information, such as your email address, designation and country. A random generated password will be set to your email address after a successful registration. We also collect information such as name, phone number, and email address if you choose to purchase our services and products.
How to Review and Change Your Personal Information
If you register for an exam-mate.com account, you may want to change your auto generated password. To do that, you can click on "Forgot Password" in login page and key in your email address and click on RESET PASSWORD button. After that you will receive an email guiding you to change your password.
How We Use Personal Information That We Collect Online
We may use your personal information within exam-mate.com: (1) to provide you with the services and products you request; (2) to answer questions about our services; billing, payment methods or use of our website; (3) to process or collect payments for our services, (4) to conduct customer surveys; and (5) to contact you about the products and services that we offer.
Disclosure of Personal Information to Third Parties
We will not disclose any personal information to any third party unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process and/or, (3) it is necessary to protect our property rights related to this website. We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
The exam-mate.com uses the services of Google Analytics, and may use other similar services, to collect and analyze statistical data about visitors to our website. We also use Google advertising services, including a remarketing function, and may use other similar services, to arrange for the users of our website to see the exam-mate.com advertisements when you visit certain third party websites. These analytic and advertising services do not collect personally identifiable information. You may elect to opt out of the use of non-personally identifiable data by Google Analytics by downloading and installing an add-on to your web browser found here. You may find out more about how Google Analytics collects and processes data by visiting "How Google uses data when you use our partners' sites or apps," found here. You may also opt out of the Google AdWords service we use to serve ads, and which service also collects non-personally identifiable information, by visiting the Google Ad Settings page here.
How We Protect Information Online
We exercise great care to protect your personal information. This includes, among other things, using industry standard techniques such as firewalls, encryption, and intrusion detection. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our websites.
In addition, we limit the exam-mate.com's employees and contractors' access to personal information. Only those employees and contractors with a business reason to know have access to this information. We educate our employees about the importance of maintaining confidentiality of our website's users' information.
We review our security arrangements from time to time as we deem appropriate.
How can you help protect your information?
If you are using the exam-mate.com website for which you registered and received a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of the exam-mate.com website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.
Links to Other Sites
We want to provide site visitors valuable information, services and products. Featured programs and other site content within the exam-mate.com website may link our users to third party websites. The exam-mate.com does not control and is not responsible for practices of any third-party websites.
From time to time, we may change this privacy statement. For example, as we update and improve our services, new features may require modifications to the privacy statement. Accordingly, please check back periodically.
The exam-mate.com complies with applicable Malaysian civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The exam-mate.com does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
If you believe that Exam-mate.com has failed to provide its services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
A 10- 2, Jalan Selaman 1/1,
Dataran Palma, 68000 Ampang,
Selangor , Malaysia
You can file a grievance in person or by mail, fax, or email.
Date: January 31, 2018